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Copyright © The Internet Society (2005).
The problem of today's VoIP user agents (hardware terminals, SIP soft phones) is the need for quite a bit of manual configuration at the initialization time as well as when moving from one environment to another. The information to be configured is typically not known by the end-user. Automatic configuration of SIP user agents would release the user of these configuration tasks. This memo describes the challenges of auto-configuration of SIP user agents and gives some requirements for further discussions.
1.
Problem Statement
2.
Assumptions
3.
Overview of the existing Solutions
3.1.
DHCP Options
3.2.
Download configuration-file using FTP/TFTP/WebDAV
4.
Requirements
4.1.
Minimal Manual Intervention
4.2.
Works in different Environments with different Network Attachment Points
4.3.
Based on the SIP protocol
4.4.
Support of SIP and non-SIP configurations
5.
Framework
5.1.
Possibilities for Extending SIP
5.2.
Configuration Information
6.
Security Considerations
7.
References
7.1.
Normative References
7.2.
Informative References
§
Authors' Addresses
§
Intellectual Property and Copyright Statements
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The problem of today's VoIP user agents (hardware terminals, SIP soft phones) is the need for quite a bit of manual configuration at the initialization time as well as when moving from one environment to another. The information to be configured is typically not known by the end-user. Additionally, the information might depend on the location of the terminal in the network (so the environment might have changed, NATs, Firewalls, access speed, ...). Finally, also service specific configurations typically require a certain degree of configuration (e.g., the presence server location, etc.). Currently, users are forced to enter this type of information manually into the SIP phones, which is a cumbersome and error prone task. Users need to edit configuration files or enter the configuration data into a Graphical User Interface in the better case. However, a full configuration set for SIP phones is likely to not be easily handled by an everyday average user and automatic configuration of these user agents is needed.
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The has been standards for using DHCP options for automatically configure the local SIP proxy [RFC3361] (Schulzrinne, H., “Dynamic Host Configuration Protocol (DHCP-for-IPv4) Option for Session Initiation Protocol (SIP) Servers,” August 2002.) [RFC3319] (Schulzrinne, H. and B. Volz, “Dynamic Host Configuration Protocol (DHCPv6) Options for Session Initiation Protocol (SIP) Servers,” July 2003.) the mechanisms can be used for other configurations. However, only the local configuration is possible to get through that mechanism. So in case of different network attachment of the same terminal the mechanism does not really work.
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Various product use different types of means to download a SIP client configuration file from a server using FTP, TFTP, or WebDAV or other means for getting a file. However, this requires an additional peace of software to be installed on the user agent's device.
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Any user configuring a SIP client must only enter his SIP URI and potentially some security relevant material such as a password. Everything else must be done automatically.
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Since SIP terminals are getting mobile, the SIP client must potentially get re-configured when attached to a network at a different location. Or when the configuration of the network, in which the terminal currently is located, changes due to a change in configuration, the SIP client must be re-configured automatically.
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The benefit of using SIP is that it easily integrates with the required SIP stack already available on the client. No other protocols are required.
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It should be possible to configure SIP related information as well as non-SIP related information at the user agent through the auto-configuration mechanism. Non-SIP configuration refers to further information used in the process of getting a SIP session up and running. For instance, configurations required for proper operation of VoIP, such as STUN server, etc. (see a preliminary list of such information below)
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We need to differentiate two base cases, the initial configuration per user and constant refinement and re-checking of the configuration. The initial configuration is performed when the user agent is plugged and/or switched on the very first time and when a user utilizes a particular user agent the first time. In all this cases the user has still to enter his SIP URI and authentication material. In the phase of constant refinement the configuration needs to change because the SIP proxy or other SIP infrastructure devices have changed, or because the environment of the phone has changed. Environment changes mainly apply to all NAT/FW issues and to the potential requirements of using the local SIP proxy for the SIP communication.
Extending the Session Initiation Protocol (SIP) protocol [RFC3261] (Rosenberg, J., Schulzrinne, H., Camarillo, G., Johnston, A., Peterson, J., Sparks, R., Handley, M., and E. Schooler, “SIP: Session Initiation Protocol,” June 2002.) to automatically configure SIP user agents in fixed as well as in dynamic environments has benefits. The SIP message exchanges between SIP user agents and SIP proxies are used to provide the means of setting configuration information to the SIP user agent. This typically happens in one of the first SIP protocol exchanges between the SIP proxy and the SIP user agent.
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Typically the first exchange is the SIP REGISTER message and its reply from the SIP proxy (typically, but not limited to, a "401 UNAUTHORIZED" or "200 OK"). So this first SIP exchange can be used for getting configurations from the SIP proxy to the SIP user agent.
Another possibility is the definition of a separate new message exchange for the auto-configuration purpose only. This has the benefit of separating concerns.
Finally, also the event mechanisms [RFC3265] (Roach, A., “Session Initiation Protocol (SIP)-Specific Event Notification,” June 2002.) could be used. Basically subscribe for configuration events and than receiving events containing the configuration information.
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Several configuration information relating to the SIP communication should be transferred to the user agent including the following.
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There are security issues with configuring devices, and they need be be tackled reasonably.
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| [RFC2119] | Bradner, S., “Key words for use in RFCs to Indicate Requirement Levels,” BCP 14, RFC 2119, March 1997 (TXT, HTML, XML). |
| [RFC3261] | Rosenberg, J., Schulzrinne, H., Camarillo, G., Johnston, A., Peterson, J., Sparks, R., Handley, M., and E. Schooler, “SIP: Session Initiation Protocol,” RFC 3261, June 2002. |
| [RFC3265] | Roach, A., “Session Initiation Protocol (SIP)-Specific Event Notification,” RFC 3265, June 2002. |
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| [RFC3319] | Schulzrinne, H. and B. Volz, “Dynamic Host Configuration Protocol (DHCPv6) Options for Session Initiation Protocol (SIP) Servers,” RFC 3319, July 2003. |
| [RFC3361] | Schulzrinne, H., “Dynamic Host Configuration Protocol (DHCP-for-IPv4) Option for Session Initiation Protocol (SIP) Servers,” RFC 3361, August 2002. |
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| Marcus Brunner | |
| NEC | |
| Kurfuersten-Anlage 36 | |
| Heidelberg, D-69115 | |
| Germany | |
| Phone: | +49 6221 905 11 29 |
| Fax: | +49 6221 905 11 55 |
| Email: | brunner@netlab.nec.de |
| Martin Stiemerling | |
| NEC | |
| Kurfuersten-Anlage 36 | |
| Heidelberg, D-69115 | |
| Germany | |
| Phone: | +49 6221 905 11 13 |
| Fax: | +49 6221 905 11 55 |
| Email: | stiemerling@netlab.nec.de |
| Saverio Niccolini | |
| NEC | |
| Kurfuersten-Anlage 36 | |
| Heidelberg, D-69115 | |
| Germany | |
| Phone: | +49 6221 905 11 18 |
| Fax: | +49 6221 905 11 55 |
| Email: | saverio.niccolini@netlab.nec.de |
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